Third Party Billing Services

Incident Report for Formstack Sync

Resolved

Details of this incident can be viewed at https://trust.zuora.com/.

Posted Aug 24, 2020 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2020 - 14:54 UTC

Identified

A third party dependency for our billing profiles is currently experiencing intermittent issues. You may experience issues with viewing or updating your current billing information.

You may monitor this issue directly from the vendor here: https://trust.zuora.com/

You may also use this form to submit updates to our billing team directly: https://formstackhq.formstack.com/forms/profileupdate

Posted Aug 24, 2020 - 13:40 UTC

This incident affected: Third Party (Billing Services).